Sunday, September 16, 2012

Pag-ibig Death Benefits -- Documents Needed to Claim

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Pag-ibig Death Benefits, which mean Provident Benefits plus Death Benefit, are only for the beneficiaries of Pag-ibig members who were still Pag-ibig members at the time of death.

If a person has already claimed his Provident benefits when he retired, his heirs are no longer qualified to claim a death benefit when he dies. Why? Because he stopped being a Pag-ibig member when he claimed his Provident benefits.

If a current Pag-ibig member dies, Pag-ibig Fund will divide the member's Provident and Death Benefits among the legal heirs, as defined by the New Family Code.

File your Pag-ibig Provident and Death Benefit claim at the Pag-ibig branch where the deceased member's contributions were remitted.

1.  Death certificate of Pag-ibig member
   Get from NSO

2.  Funeral Receipt or Certification of Payments
   Get from funeral service provider

3.  Proof of Surviving Legal Heirs (Notarized)
   Download form from Pag-ibig website or get from Pag-ibig 
 
4.  Application for Provident Benefits Claim
Download form from Pag-ibig website or get from Pag-ibig

5.  Birth certificates of all children
    Get from NSO, or get confirmation or baptismal certificate from church

6.  Affidavit of Guardianship (Notarized),
for claimant children 18 years old and below, or physically/mentally incompetent children

7.  Proof of relationship of claimant to Pag-ibig member who died
  - Birth certificate of deceased member, if claimant is parent
  - Birth certificates of claimants, if claimants are the children
  - Marriage certificate, if claimant is legal spouse
  - Certified true copy of baptismal/confirmation certificate is accepted if NSO copy is not available

8.  Certificate of No Marriage, if deceased member is single
   Get from NSO

9.  2 Valid photo IDs of claimant

10.  Special Power of Attorney, if claim is filed by authorized representative

  2 Valid photo IDs of authorized representative are required.

11.  Pag-ibig may ask for additional documents


AFTER FILING

After filing, you will receive a Claims Acknowledgment Receipt (CAR).
Date of release will be written on the CAR.
Pag-ibig may call you during evaluation of documents, if more documents are needed

CLAIMING the CHECK

Present CAR and 2 valid IDs.

NOTE: Make sure to write accurately all the names and addresses of companies and dates of employment of the deceased in the Application for Provident Benefits Claim form.
This is important, specially for members who worked in different companies located in different cities. Pag-ibig records are NOT yet totally centralized, so it's possible that if the member worked in 2 or more companies in different cities, the member's savings were remitted to 2 or more Pag-ibig branches.

Provident Benefits = Savings or Contributions from Employee and Employer Plus Dividends
Death Benefit = 6,000 pesos (but if the Total Provident Benefit is lower than 6,000 pesos, the Death Benefit is the same amount as the Total Provident Benefit.)

FAQs on Pag-ibig's Death Benefit
How Much is Pag-ibig's Death Benefit?

Documents to Claim Pag-ibig Death Benefits

62 comments:

  1. what if i miss one of the requirment ?

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    Replies
    1. Pag-ibig will require you to complete your documents before they will release your benefit.

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  2. what if the member died 2 years ago?...can i still claim it?

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  3. My aunt died, she is single and has no immediate family except for me. I am his nephew. Can i make claim so that the money can help cover some of the burial cost? Thanks!

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  4. Hi dhel achinges and Qamote, sorry for the delayed reply.
    Dhel, you can still file your claim even if the member died 2 or 3 or 9 years ago.
    Qamote, yes, you can file your claim. Pag-ibig will require you to submit documents proving that you are the nearest living relative.

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  5. Ray Philip DomingoJul 8, 2015, 4:57:00 AM

    Hi! My father died recently. My mom now applied for the benefits of Pag-ibig. As one of the requirements, both my elder sister and I provided our birth certificates. But as we call them for updates, they are saying that they are having an issue with our birth certificate. According to them, it looks like I'm now the oldest of the two. I don't know how did that happen but now they are requiring us to submit a Joint Affidavit (for which I don't know what that is) and submit it to them.

    Can you please explain to me what is that affidavit?

    Can we ask the Pag-ibig officers to re-verify our documents so that it won't be a hassle for both parties?

    Thank you!

    ReplyDelete
    Replies
    1. Hi Ray Philip, you should call your father's Pag-ibig branch again, and ask what is the Joint Affidavit for. Based on what you said, what I can think of is that your father could have written incorrectly your birth dates when he wrote your names as his dependents on his Pag-ibig member registration form. But it's best that you ask Pag-ibig.
      About the affidavit form, see here Pag-ibig's Joint Affidavit of Two Disinterested Persons form.

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  6. Complete na po ako ng requirements almoat 3x na ngsubmitt at last july01 po ako ngsubmit ulit ng produce ng panibago kasi mail back nila sa hindi nman address ng claimant.. bakit po ganun kahigpit kau sa death claim eh ok nman na lahat2.. my late husband ERIC LUTAO BULAGNER dec06,1989.. I'm his wife.. how long nman ako mghihintay!?.. last dec01,2014 pa nwala mr ko..

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  7. Question about death claim Jul 21, 2015
    My requirements are already complete. almost 3x I have submitted. last july 01 I again submitted. I produced another set because they mailed back not to the address of the claimant. Why is it like that? Why are you so strict with the death claim when everything is okay? my late husband ERIC LUTAO BULAGNER dec 06,1989. I'm his wife. how long should I wait? It has been months ago last dec 01,2014 that my husband died.
    ANSWER:
    Pag-ibig is strict with the documents because they want to be sure there will be no other claimants after they have granted the benefits. Processing might take 1 month or more for processing. You can email publicaffairs@pagibigfund.gov

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  8. Hi. a govt. employee retired taking all the employee as well as the employer's share as his retirement scheme. Recently he died. upon processing his burial benefit, the surviving spouse was informed by the pagibig staff that the deceased member is no longer qualified to avail of burial benefit because he has already received Pagibig contribution upon his retirement. Who really are entitled for burial benefits from Pag-ibig?

    ReplyDelete
    Replies
    1. About Pag-ibig death benefit: the death benefit, which is 6,000 or lower, is for those who are still Pag-ibig members at the time of death. This government employee stopped being a Pag-ibig member after he got all his Pag-ibig savings when he retired. That means he was no longer a member when he died. Pag-ibig is different from SSS where the death benefit is separate from all the other benefits.

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    2. my both parent are died una po father ko 5years na po at mama ko is 2yera nakuha ko na po ung sa mother ko na death benefits, ung sa father ko po hnde pa kasi sa cenomar po 2 po pinaksalan. una po ung isang babae na matandang dalaga n dw po kwnto po ng side ng father ko sabi skn sa pag ibig dapat my detah cert, kung patay na. me copy n po ako ng nso na nag patulong po aq mhanp na lumalabas po na matanada na nga po ung girl.. 1980 po cla nagpakasal same year ng mama ko at 2 beses po nagpakasal mama at papa ko. 1986 po namatay ung unang babae. pede ko na pb ifile ung sa claim benefits ng papa ko? ano ano po ba kaya ang needs na docs, pero sb nmn sakin death lng ok na daw po na proof if tlgng wla na.. sa anak nmn po wala sila naging anak sa kasi months lang po sila nag sama at matandang dalaga na naga raw po.. pasensya na po if mahaba. salamat po

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    3. About Pag-ibig death benefit claim; father married 2 women
      Both of my parents are deceased. First, my father died 5 years ago, and my mama, 2 years ago. I have claimed my mother's death benefits. I have not claimed my father's benefits because cenomar says he married 2 women. The first was a spinster, according to my father's relatives. I was told by Pag-ibig that there should be a death certificate if the member has died. I have the nso copy. The woman is old. They got married 1980, same year with that of my mama's. My mama and papa got married twice. The first woman died 1986. Can I file my claim for my papa's benefits? What documents are needed? I was told the death certificate is enough proof. About kids, they didn't have a child, as they lived together only for a few months, and the woman was a spinster. Please bear with me as this is long. Thanks
      ANSWER:
      Yes, you can file your claim. Documents: your father's death certificate, death certificate of father's first wife, your birth certificate, 2 photo IDs, Provident benefit claim form, Proof of surviving heirs form. Pag-ibig might ask for the Cenomar report and your mother's marriage certificate and death certificate.

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    4. Thank you , Ms. Nora Tamba. ayusin ko na po ito as soon as possible kumpleto na po ako sa documents,death NSO nalng po nung unang babae ang aayusin ko po.. salamat po. pero po wala po kaya ma itatanong sakin kasi napansin ko ko single po ung status ng girl sa death certificate. thank you po sa respond :)

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    5. About claim for father's Pag-ibig benefits
      Thank you, Ms. Nora Tamba. I'll fix this as soon as possible. My documents are complete. I'll just need to fix the first woman's death NSO. Thanks po. Would they ask me anything because in the woman's death certificate, her status is single. Thank you po for the response :)
      ANSWER:
      Thanks too. I hope Pag-ibig will no longer ask anything about the status of the first woman. If they'll ask, just say that maybe only a few know that she had married your father, since you said that your father married your mother in the same year.

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    6. Oh I forgot, Pag-ibig might also ask about the first woman's marriage certificate. But I hope the cenomar report will be enough.

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    7. Thank you again Ms. Nora :)

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  9. what if ive already receive the death claim. can i still avail the provident claim??

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  10. Question about death claim and provident claim:
    If you've already claimed the death benefit, you also have already claimed the provident benefit. Pag-ibig computes the death benefit based on the Provident benefit amount. The maximum death benefit is 6,000 pesos. You can call 724-4244 or email publicaffairs@pagibigfund.gov.ph

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  11. 6000 pesos ?is that all we can get from my fathers claim?what about his contribution?

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  12. About Pag-ibig death benefit:
    If your father did not claim his Pag-ibig contributions and dividends when he was alive, you will be able to claim all his Pag-ibig contributions, all his employers' contributions, all dividends and death benefit. The death benefit is 6,000 pesos or less, depending on his total contributions and dividends.

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  13. death certificate is necessarily issued from nso? what about from city registrar certified true copy? there is still no copy from nso the death cert. oh my husband because he just died last july 26,2015. and nso still on process.

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  14. About death certificate from local registrar: Pag-ibig requires that you submit the death certificate issued by NSO, so sad to say, you have to wait.

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  15. my sister died last july 2015, she was married 5years ago but she and her husband got separated 3years ago(not yet legally).her husband was based at canada and we dont have any communication with him. can my mother filed the death benefit of my sister since her husband was never been cooperative with us?

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  16. About claim for married sister's Pag-ibig savings Sep 5
    Sad to say, Pag-ibig will most likely require your brother-in-law's waiver of rights. But if there's a chance their marriage might not have been registered, you can go to NSO and ask for your sister's marriage certificate. Bring your IDs and birth cert to prove your relationship as NSO doesn't allow non-family members to get NSO documents. If there's a marriage certificate, you need to get a waiver of rights and ID photocopies from your brother-in-law. But before contacting your brod-in-law, it's best if you first go to Pag-ibig and ask. Or call 724-4244.
    It's more fair with SSS -- it evaluates dependency of spouse in claims.

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  17. Tanong po. My mother died 2 years ago, and I have 2 siblings half brother 19 years old and half sister 17 years old living with me.

    Yung mama ko kasal sila ng father ko year 1984, pero naghiwalay sila bata pa lang ako. My father is still alive. and may NSO marriage cert sila.
    and then year 1994 nagpakasal ulit si mama sa father ng mga half siblings ko.

    Kanino pong marriage ang valid? and sino po ang magiging claimant?
    I am now 29. Pwede ba ako and mga kapatid ko ang mag claim?

    Thanks po

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  18. hello po mam nora can i still avail all the contribution and dividends of my husband even if ive already claim the death??

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    Replies
    1. Hi bhem, did you use the Pag-ibig Application for Provident Benefits Claim form when you applied for your Pag-ibig death benefit? Was the total benefit you received more than 6,000 pesos? If yes to both questions, you have already claimed both the death benefit and the contributions plus dividends. The maximum death benefit is 6k.
      Pag-ibig computes first the contributions plus dividends and then add the death benefit. If the total of contributions and dividends is less than 6k, the death benefit is not 6k, it will be equal to the total of contributions plus dividends. For example, if the total of contributions and dividends is 5k, the death benefit will be 5k. But for example, the total contributions and dividends is 12k, the death benefit will be 6k. Total benefit will be 18k.

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  19. About rightful claimants to Pag-ibig benefits, father has long been separated from mother Sep 22, 2015
    My mother died 2 years ago, and I have 2 siblings half brother 19 years old and half sister 17 years old living with me. My mother was married to my father in 1984, but they separated when I was still a child. My father is still alive and they have an NSO marriage cert. and then year 1994 my mother married the father of my half siblings.
    Which marriage is valid? and who is the rightful claimant? I am now 29. Can I and my siblings claim? Thanks po
    ANSWER:
    This is sad because you deserve to get your mother's savings. But Pag-ibig is unlike SSS that has the word "dependent" on their description of beneficiaries -- this would have disqualified your father as beneficiary if Pag-ibig has the same rule.
    I'm not a lawyer, but I'm sure that the first marriage is valid, since there's a NSO marriage certificate, and the second marriage is not valid.
    Do you think your father has the heart to sign a notarized
    Waiver of Rights so you and your 2 siblings can claim? Or is he the opportunist type who will file his own claim? The best is: you go to the branch where your mother's savings are, and then ask about your situation. Bring your IDs, your birth certificates and your mother's death certificate (xerox and orig copies)

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  20. good day! how about lost receipt from funeral parlor or memorial insurance that have been close for bankruptcy? and the member died 10 years ago? can the beneficiary still claim for provident and death benefits?

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    Replies
    1. Hi sailormoon, if the member did not claim his Provident benefits when he was alive, his heirs can claim his benefits. It's the NSO death certificate that's important, not the funeral expense receipt. There's a 10-year prescription period for civil transactions, but try filing your claim even if 10 years have passed. Prepare your reason why you delayed filing. To be sure, go first to the Pag-ibig branch where the member remitted contributions, and ask. Bring your IDs and death certificate.

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  21. Good evening po Ms. Nora, just want to ask is there any way we can check my father's contribution at Pag-ibig if we don't have any of his Pag-Ibig Member Ref. No? He passed away 7 years ago and we didn't claim any Death Benefits or Provident Claims but we know that he was a member then. Thank you.

    ReplyDelete
    Replies
    1. About claiming Provident and death benefits: Go to the Pag-ibig branch where your father's company remitted contributions and ask about your father's benefits. Usually it's the branch nearest where your father worked. Bring your ID, your father's death certificate, and your birth cert as proof of relationship. You can file your claim even after 7 years. You can file even if you don't know your father's MID no.

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  22. Dear Ms. Nora,

    I saw your blog and I'm thankful that you have this issues discussed here. Now I am here to seek your advice if there is any way we can check and know the status of my father's contributions even we don't have his Pag-ibig Membership Reference No? He was passed away 7 years ago and as I know we didn't claim any of his provident benefits nor death benefit. Thank you.

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    Replies
    1. About father's membership status and benefit: Sorry I missed your question. But I hope I have replied to your question in another post.
      You can go to your father's Pag-ibig branch (the branch nearest the company where he worked for the longest time) with your ID and your father's death certificate and your birth cert (to show relationship) and ask about your father's Provident benefits. Write your father's job history (names and locations of companies, years employed), so you're prepared.
      If not yet claimed, you can file your claim even if 7 years have passed.

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  23. Hi po. Will I receive po the death and provident benefits ng sabay or parang sss na magkahiwalay ang pag file?

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  24. hi ms. nora! just wnt to ask you abt my brother death claim. he put my mother as beneficiary,however he used the last name of my father on my mothers name. my parents are not married and we dont knw if our father is alive. is it ok if we will submit the documents using my mothers single name since she is not married at all? tnx!

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  25. hi ms. nora! i badly need to get your advice. my brother died last mnth and our mother is the beneficiary. my parents are not married, so my mother is using her maiden name. However my brother used our fathers last name under my mothers name. so on pagibig info my mother is married. what should we do?since my mother is the one that will claim it and she uses her maiden name. her id is under her maiden name.thanks in advace!

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    Replies
    1. About discrepancies in claimant's surname:
      In her claim forms, your mother should use her maiden name, as that is what's true, and that her valid IDs show her maiden surname. She will solve the discrepancy by submitting an Affidavit of Discrepancy in Surname. But wait for what Pag-ibig will say (they might not require the affidavit), as what's important are your brother's birth certificate and your mother's photo IDs. I think Pag-ibig will require you to get a waiver from your father, as your father is also a primary beneficiary. With Pag-ibig, parents are the primary beneficiary if the deceased member is single and without child, even if the parents are not married.

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  26. hi ms nora.,mrn po b burial benifits ung namatay eh 59 yrs old plang zLamat po

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  27. About burial benefit October 30, 2015
    hi ms nora. Is there a burial benefit if the member who died was only 59 yrs old? Thanks po
    ANSWER:
    If the member did not claim his Provident benefits when he turned 45 years old or older, or when he accumulated 240 contributions, yes, the beneficiaries can claim both the member's total savings and dividends (Provident benefit) and burial benefit even if he was only 59 when he died.

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    Replies
    1. By the way, with Pag-ibig, it's called death benefit, not burial, not funeral

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  28. Processing of Pag-ibig death and Provident benefits at the same time Oct 25, 2015
    Hi po. Will I receive po the death and provident benefits at the same time or separately just like sss?
    ANSWER:
    Pag-ibig processes the Provident benefits and death benefit at the same time. Only one claim form is filed. The death benefit is 6,000 pesos (the maximum benefit amount) if the total Provident benefit is 6,000 or more.

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  29. Hi! Just so confused right now
    My mom died few months ago, she's married to my step dad. He's in the USA and it 's been 4 years since they had communication,. The Pagibig office said that legal heir of all the benefits goes to my step dad and they asked me to have SPA from him for me to claim all the benefits that my mom left for me(even our house) which for me is impossible as I can't contact him anymore. There is no way to reach him to ask SPA.What should I do now? Looking forward to hear from you. Thanks!

    ReplyDelete
    Replies
    1. About stepdad as mother's legal heir:
      Hi Peachy, did Pag-ibig know about your stepdad because his name was written as your mother's beneficiary in her Pag-ibig records? Is your stepdad Filipino? If they married in the US and their marriage was not registered at NSO, you can get a Certificate of No Marriage from NSO. If there's a marriage certificate at NSO, then you have to find your stepdad to be able to get a waiver or SPA from him. Have you tried searching on Google and Facebook?
      Did you mean your stepdad was not able to attend your mother's wake/funeral? and that he doesn't know your mom has passed away? With SSS, if the spouse is no longer a dependent spouse, this spouse cannot be a claimant. Maybe members should write to Pag-ibig to change their policy. I'll get back if I see something relevant.

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    2. Hi! Thank you for your time reading my queries.
      Anyway,about your Q's. They are married in Philippines. I'm certainly sure that my step dad is not the beneficiary wriiten in my mom's record but I'm not sure who is.
      He didn't attend to my mom's funeral because he doesnt know, we don't have any communication for 3 years now. No facebook as well. That's the hardest part , I cant locate him , I also asked help to Maryland's Police officer and accdg to their report , my dad wasn't living to the address in their marriage certificate(which I only have that has my dad's information). Is there any other way for me to be eligible to be the claimant? Thanks again have a good night!

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  30. My brothrr died last year,and he has loan to pag ibig...can he still risib a death benefits khit my loan sya bgo nmatay...tnx

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  31. About brother who died with unpaid Pag-ibig loan Nov 3, 2015
    My brother died last year,and he had a loan with pag-ibig. can he still receive death benefits even if he had a loan before he died? thanks
    ANSWER:
    Yes, I think there's money to claim because the loan amount is from 60 to 80% of total savings and dividends. This means there was 20 to 40% left in your brother's account, depending on total savings and dividends.
    Don't spend so much on documents and fares, because the amount left might not be a big amount. There's a death benefit ranging from 100 pesos up to 6k, depending on total savings and dividends.

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    Replies
    1. tnx so much po....mam pde rin po b n ipacheck dto online kng my mrrisib p sya para d n po kmi mgsayang ng fares and documents....

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  32. About checking Pag-ibig total accumulated values (TAV) online: Sorry TAV cannot yet be accessed online by members. I also don't know if Pag-ibig gives confidential information over the phone (Pag-ibig 724-4244), as they cannot see your documents proving that you're related to the member. But you can try calling Pag-ibig and ask about your concern.
    Do you know if your brother was able to borrow more than 6,000 pesos? If yes, that means he was able to save more than 6,000 pesos, and that his beneficiaries will be able to get the 6k death benefit plus the balance of his savings after loan deduction. This amount can cover the cost of getting NSO death cert, birth cert, cert of no marriage, notary for the Proof of Surviving Heirs Form, fares and photocopies. Plan your trips so you can budget your money.

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  33. My father died last october 28. Single po sya pero dalawa po kming naging anak nya. Ako po gamit ko is yung surname ng mother ko while my other sister got to use my father's surname. Pwede po ba magclaim ang isa samin kahit single yung father ko sa papers nya po? Thanks po.

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  34. About claim for single father's Pag-ibig benefits, romilyn parra Nov 9, 2015
    My father died last october 28. He's single po pero he had us, his two children. I use the surname of my mother while my sister got to use my father's surname. Can one of us claim benefits even if our father was single, as written on his papers? Thanks po.
    ANSWER:
    If a Pag-ibig member is single, his primary beneficiaries are his children and his parents. Has your sister filed her own claim, without including you? Or are you asking if she can file the claim in your behalf? Or are you asking if you should file your claim together? The best is for you all to file together in a single claim. There's a Pag-ibig form where you write all the beneficiaries: Proof of Surviving Legal Heirs. You will present your NSO birth certificates, your father's NSO Certificate of No Marriage and NSO death certificate and other claim forms.

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  35. Hi Ms Nora. Good day
    My dad died in Aug this year and we are applying for pag ibig's death benefit. Per pag ibig's website, birth certificates of children are one of the requirements. But when we went there we were asked to submit marriage certiicates (for female children who are married)....just wanted to know why since it's not part of the original list. Thanks so much.

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    Replies
    1. About the requirement of submitting marriage certificate if claimant is female: Initially, after reading your comments, I was also irked that they are requiring additional documents, considering that the total benefits are not that big, and NSO documents cost money. I was about to write to complain about unnecessary documentary requirements, but then I started thinking why they're requiring marriage certs, and why for female children only, and I realized that they need it for your identification. Your surname in your birth certs are not the same as your surname in your IDs. That's why they require the marriage certs -- to verify your surnames. Pag-ibig should include this requirement in their list. I think I need to include it in my list. It's good also for others that you wrote about your concern here. Thanks too

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  36. Hi Mylene, about stepfather's whereabouts, for Pag-ibig claim:
    Sad to know of that. And sad that Pag-ibig considers the spouse as the rightful heir (if with marriage certificate), regardless of whether the spouse can be found or not. Have you visited Pag-ibig and asked? You can show the Maryland Police's reply to your query. Have you claimed your mother's SSS benefits? Present these to Pag-ibig too as proof that you were recognized as the rightful claimant. If after much effort and there's no result, you can write directly to Pag-ibig Fund President and CEO, Atty Darlene Marie Berberabe about your case.

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  37. hi will the check be divided to me and my brother? will it be sent to us or we will claim it?

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  38. will the check be divided to each children? if so, eill it be sent or needs to be picked up on the branch?

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    Replies
    1. Hi tina, because you are siblings, it will be a single check with both you and and your brother as payees. I think it's better that you and your brother both pick up the check at your branch, so you can encash it immediately after (most likely at the nearest Landbank branch). Landbank needs both payees to be present for encashment. I based my answer on our neighbor's experience. But to be sure, call Pag-ibig 724-4244

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  39. hi ms.nora.. may maiclim din po ba kami nba death benefit para sa father ko po? retired pnp po sya year 2008 and he passed away this month lng po. paano po namin malalaman ang status ng mnembership po nya or kung may na claim na po sya nung nabubuhay pa sya?
    thanks..

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  40. Pag-ibig benefit for retired PNP:
    hi ms.nora. Is there a death benefit that we can claim from our father's Pag-ibig? He's retired pnp po year 2008 and he passed away this month. How can we know the status of his membership or if he had already made a claim before he passed away? thanks.
    ANSWER:
    You can call Pag-ibig: 7244244. Or you can visit his Pag-ibig branch and ask. Bring your ID and birth cert and your father's death cert.

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  41. hi gud pm, ask q lng may frend q n namatay at single cia.both parents are deceased tpos gusto magclaim ng bunso niang kapatid.may karapatan din po ba ung iba niang kaptid para magclaim at anung documents ang kailangan kuhanin sa mga kaptid nia.at pede rin po b n ung bunso lng ang mag claim.tnx po.

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  42. I am trying to claim my mother's death claim. She passed away last January 7. My father already waived his rights and signed the form, the problem is my brother is outside the country and there is no way that he can come here in the Philippines. Paano po kaya yun?

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